Pets Grooming Hotel - PGH

4.1(74) See reviews on Google ✓ Verified

Small Animal & Exotic GroomingMobile & Home GroomingDog GroomingCat GroomingFull-Service Pet SpaGrooming with Boarding & Daycare

composite score

Services: Small Animal & Exotic Grooming, Mobile & Home Grooming, Dog Grooming
Reviews: 74

What recent reviews say

Pets Grooming Hotel earns strong praise for friendly service, skilled detangling, and comfortable boarding from many long-term clients, yet faces serious allegations of rough handling, grooming injuries, and poor incident response that cast doubt on their safety standards and animal welfare practices.

Praised for

professional and friendly staff
patient handling of nervous pets
neat and thorough grooming results
well-maintained safe boarding facility
willingness to detangle without shaving

Watch-outs

physical punishment of animals during grooming
serious injuries during grooming (tongue cut, improper shaving)
excessive shaving without permission or consultation
downplaying of safety incidents
inadequate compensation after injury
unexpected price increases
hygiene concerns leading to illness (parvovirus)

skilled-groomerfriendly-staffclean-facilitypet-comfortablesafe-environmentrough-handlinginconsistent-resultsfacility-smelly

Strengths

patient handling of anxious and tangled pets
flexible weekly standing appointments
on-site boarding with hygienic facilities
detailing work and grooming recommendations

How we scored this

Methodology

Star rating 50

Review volume 81

Review recency 84

Review sentiment 44

Profile completeness 100

Verification 30

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